Delete a Subscriber
When the administrator deletes a subscription, the status for the subscription changes to Blocked in the General Settings. The groups and results associated with the subscription are deleted from the interface. However, for statistical purposes, respondent results are preserved anonymously in the Archives, and previously created invoices are kept in the Invoicing History.
To delete one or more subscriptions:
- From the main Subscriptions page, select the check box for the subscription(s) you want to delete.
- Click Delete. A popup window appears asking you to confirm that you want to delete the selected subscription(s).
IMPORTANT: Before deleting a subscription, ensure that you have created invoices for all respondents who have taken the test. - Click OK. The subscription(s) is/are deleted.